Returns & Shipping

Retail Shipping:

We make every attempt to ship all products purchased on SeaCliffHempNY.com as quickly as possible. In many cases this will be the same day as the order is received pending time the order was received. All retail orders will ship within 2 business days (holidays excluded) and tracking info will be emailed. In the event your order is not shipped within 120 hours due to an act of God, emergency or situation beyond our control, we will refund your money if a revised shipping date is not agreed upon. Sea Cliff Hemp Co. are not responsible for orders shipped to an incorrect address entered into our system. It is the client’s responsibility to insure shipping address is current and valid.

White label and wholesale order shipping is reliant exclusively on product availability at the time payment is considered paid in full. Shipping generally takes between 1-3 weeks. Sea Cliff Hemp Co. are not responsible for orders shipped to an incorrect address. It is the client’s responsibility to insure shipping address is current and valid. Sea Cliff Hemp Co. are not responsible for orders shipped to a wrong address for reasons including, but not limited to, lack of update from client, lost or unseen digital communications, incorrectly entered shipping data. We are not responsible for orders shipped and marked delivered by the carrier that disappear. It is clients responsibility to report damaged packages to the carrier and seek reimbursement. No refunds or replacements of white label or wholesale orders will be offered under any circumstance unless explicitly agreed to by Sea Cliff Hemp Co.